9/11 Memorial & Museum in New York, NY

180 Greenwich StNew York, NY 10007
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Commemorating the fateful day of September 11, 2001, in New York City, the 9/11 Memorial and Museum tells the story of the events at the World Trade Center, Pentagon, and on Flight 93. The museum houses interactive and eye-opening exhibits, films, and talks honoring the men, women, children, and families whose lives were drastically altered that day.

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Good To Know

  • Explore the museum at your own pace.
  • It takes an average of 2 hours to experience the entire museum.
  • The historical exhibition may not be appropriate for visitors younger than 10. Parents should use discretion.
  • Live talks are available to museum visitors in the auditorium on the L-2 level.
  • No re-entry is offered after exiting the building.
  • The use of cell phones for talking is prohibited in exhibition spaces and theaters.


from 9/11 Memorial & Museum
The Memorial Mission
Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993, and September 11, 2001.

Respect this place made sacred through tragic loss.

Recognize the endurance of those who survived, the courage of those who risked their lives to save others, and the compassion of all who supported us in our darkest hours.

May the lives remembered, the deeds recognized, and the spirit reawakened be eternal beacons, which reaffirm respect for life, strengthen our resolve to preserve freedom, and inspire an end to hatred, ignorance, and intolerance.

9/11 Memorial
Sun-Sat: 7:30 am – 9:00 pm

9/11 Memorial Museum
Sun-Thu: 9:00 am - 8:00 pm, (*Last Entry* at 6:00 pm)
Fri & Sat: 9:00 am - 9:00 pm, (*Last Entry* at 7:00 pm)
*The last entry helps to allow visitors the time to fully experience the Museum. An average visit takes about two hours.*

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9/11 Memorial & Museum is located at 180 Greenwich StNew York, NY 10007
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Frequently Asked Questions about 9/11 Memorial & Museum

How long should I plan to spend at the museum?

On average it takes 2 hours to experience the entire museum.

What are the hours of operation for the memorial and museum?

The museum is open daily with the following hours of operation: (1) Wednesday - Monday: 9:00 am - 7:00 pm (Last Entry at 5:30 pm) and closed each Tuesday.

Can I take pictures at the memorial?

Yes. Personal photography is permitted. Professional photography must obtain a permit.

How do I access the memorial?

Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.

Can I enter the museum on my own time?

Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

If I need to exit the building during my visit, can I re-enter?

No. Re-entry is not permitted once you have left the building.

Can I use my cell phone in the museum?

In certain areas, such as the exhibits, cell phone usage is prohibited.

Do I need a ticket to visit the 9/11 Memorial?

Visitor passes are no longer required to visit the Memorial.

Is the 9/11 Memorial and Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.